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persistent ones need support",[575,855,272],{"id":856},"delivery-calendar",[432,858,859,867],{},[435,860,861],{},[438,862,863,865],{},[441,864,587],{},[441,866,513],{},[448,868,869],{},[438,870,871,876],{},[453,872,873],{},[403,874,875],{},"Delivery date not offered by calendar",[453,877,878,879],{},"An order carries a delivery date the calendar would not have offered (often a customer-side change) — see ",[822,880,272],{"href":273},[575,882,120],{"id":883},"routines",[432,885,886,894],{},[435,887,888],{},[438,889,890,892],{},[441,891,587],{},[441,893,513],{},[448,895,896,914],{},[438,897,898,903],{},[453,899,900],{},[403,901,902],{},"Routine ready for you",[453,904,905,906,909,910,913],{},"A scheduled ",[822,907,908],{"href":121},"Routine"," finished its automatic steps and is parked at a step that needs a person (printing a document, a manual task). Open the run from the alert (or ",[403,911,912],{},"Continue run"," on the routine) to finish it",[438,915,916,921],{},[453,917,918],{},[403,919,920],{},"Scheduled routine needs attention",[453,922,923],{},"A scheduled run could not start, or one of its automatic steps failed — open the run to see which step and the error",[575,925,224],{"id":926},"hooks",[400,928,929,930,933,934,937,938,942,943,946],{},"A ",[822,931,932],{"href":225},"hook"," whose action is ",[403,935,936],{},"Raise an alert"," adds one alert for the run, with the matched shipments attached. The title and message are whatever the hook was given (",[939,940,941],"code",{},"{count}"," and ",[939,944,945],{},"{hook}"," are filled in). While that alert stays open, later runs of the same hook increase its count instead of opening a new one. Resolve it the same way as any other alert.",[400,948,949],{},"Alerts you do not recognise (raw codes) come from internal probes; open the details and contact support if they repeat.",[395,951,953],{"id":952},"work-an-alert","Work an alert",[955,956,957,963,969,978],"ol",{},[418,958,959,960,962],{},"Open ",[403,961,466],{}," and read the alert's title, details, and linked order \u002F shipment.",[418,964,965,968],{},[403,966,967],{},"Acknowledge"," it so teammates know it is being handled.",[418,970,971,972,974,975,977],{},"Fix the cause — an address, a carrier or provider connection (",[822,973,229],{"href":230},"), a sync problem (",[822,976,260],{"href":261},").",[418,979,980,981,984,985,988],{},"Click ",[403,982,983],{},"Re-check"," to let StoresBoost confirm the condition is gone, or ",[403,986,987],{},"Resolve"," it yourself with a resolution and optional note.",[575,990,992],{"id":991},"actions","Actions",[432,994,995,1005],{},[435,996,997],{},[438,998,999,1002],{},[441,1000,1001],{},"Action",[441,1003,1004],{},"Use it when",[448,1006,1007,1017,1026,1037,1046,1069],{},[438,1008,1009,1014],{},[453,1010,1011],{},[403,1012,1013],{},"View details",[453,1015,1016],{},"You need the payload, linked records, and history",[438,1018,1019,1023],{},[453,1020,1021],{},[403,1022,967],{},[453,1024,1025],{},"Someone owns it",[438,1027,1028,1034],{},[453,1029,1030,1033],{},[403,1031,1032],{},"Snooze"," (1h · 4h · 1 day · 3 days · 1 week)",[453,1035,1036],{},"It will fix itself or you will get to it later",[438,1038,1039,1043],{},[453,1040,1041],{},[403,1042,983],{},[453,1044,1045],{},"You fixed the cause and want the alert to verify",[438,1047,1048,1052],{},[453,1049,1050],{},[403,1051,987],{},[453,1053,1054,1055,1058,1059,1058,1062,1065,1066],{},"Close it with ",[403,1056,1057],{},"Fixed",", ",[403,1060,1061],{},"False positive",[403,1063,1064],{},"Expected behaviour",", or ",[403,1067,1068],{},"Won't fix",[438,1070,1071,1076],{},[453,1072,1073],{},[403,1074,1075],{},"Resolve all with this code",[453,1077,1078],{},"The same alert fired for many records and you fixed the root cause",[400,1080,1081,1082,1058,1084,1065,1086,1088,1089,1092,1093,1096],{},"Alerts closed as ",[403,1083,1061],{},[403,1085,1064],{},[403,1087,1068],{}," are suppressed from re-raising for ",[403,1090,1091],{},"30 days",". Alerts the system clears on its own show ",[403,1094,1095],{},"Auto-resolved",".",[395,1098,1100],{"id":1099},"related","Related",[415,1102,1103,1108,1113,1119],{},[418,1104,1105],{},[822,1106,1107],{"href":261},"Integration → Webhook Status",[418,1109,1110],{},[822,1111,1112],{"href":70},"Orders → Print & Order sync",[418,1114,1115,1118],{},[822,1116,1117],{"href":303},"Apps → Inventory Management"," — sync run errors live there, not in Alerts",[418,1120,1121,1124],{},[822,1122,1123],{"href":225},"Advanced → Hooks"," — custom alerts raised when a trigger matches",{"title":1126,"searchDepth":1127,"depth":1128,"links":1129},"",1,2,[1130,1131,1132,1133,1134,1143,1146],{"id":397,"depth":1128,"text":398},{"id":412,"depth":1128,"text":413},{"id":429,"depth":1128,"text":430},{"id":500,"depth":1128,"text":501},{"id":572,"depth":1128,"text":573,"children":1135},[1136,1138,1139,1140,1141,1142],{"id":577,"depth":1137,"text":578},3,{"id":664,"depth":1137,"text":665},{"id":787,"depth":1137,"text":788},{"id":856,"depth":1137,"text":272},{"id":883,"depth":1137,"text":120},{"id":926,"depth":1137,"text":224},{"id":952,"depth":1128,"text":953,"children":1144},[1145],{"id":991,"depth":1137,"text":992},{"id":1099,"depth":1128,"text":1100},"Every alert StoresBoost can raise, what each level means, and how to acknowledge, snooze, and resolve.","md",null,{},{"icon":353},{"title":350,"description":1147},"iG_p1zoGYBzKmHfX3W28Wz1Qfvb-uNy_4UFpYaJQVog",[1155,1157],{"title":345,"path":346,"stem":347,"description":1156,"icon":348,"children":-1},"Manage your personal profile, the store subscription, and understand what each plan unlocks.",{"title":355,"path":356,"stem":357,"description":1158,"icon":358,"children":-1},"Connect Cursor, Claude, ChatGPT, or another MCP client to your store so it can explain rules, simulate orders, diagnose shipments and price-test carts — with a personal token that can never do more than you can.",1791370336492]