Getting started
Account Basics
Login, password recovery, profile, and switching between stores.
Intro
Everything about getting into StoresBoost and moving between stores: first sign-in, invitations, lost passwords, and the store switcher.
Sign in
- Go to the StoresBoost login page.
- Enter your email and password. Capital letters in the email do not matter:
Admin@Store.comandadmin@store.comare the same account. StoresBoost stores the address in lowercase. - Invited by a teammate? Open the invite email first and set your password, then sign in.
- After login you land on the Dashboard.
Password reset and team invites match the address the same way. Changing your email under Profile or on a teammate's Edit card saves the lowercase form, and a second account cannot reuse that address with different capitals.
Forgot password
- Click Forgot password on the login page.
- Enter your email and submit.
- Open the reset link from the email, choose a new password, and sign in again.
Your profile
Open the user menu (avatar, top right) → Profile to update your name and details. Billing also lives in that menu — see Profile & billing.
Switching stores
If your account belongs to more than one store:
- Open the store switcher (store name near the top).
- Select the store to work in.
- All lists — orders, shipments, settings — now show that store.
Before packing or changing settings, confirm the active store. Working in the wrong store is the classic multi-store mistake.
Can’t see a menu?
Access is role-based. If Shipments, Advanced, or Apps are missing, an Owner/Admin needs to adjust your role — see Collaboration → Roles.