Reports
Packer performance
Who packed what — shipments, units, materials, and pack time per team member.
Intro
Packer performance attributes every shipped label to the team member who packed it. Use it for throughput, fairness in scheduling, and spotting where training helps.
Purpose
- Shipments and units packed per person
- Average pack time (Scan & Ship only)
- Materials each packer consumes
- Voided labels per packer — a proxy for mistakes
How packers are recorded
- A shipment is stamped with the packer automatically when a label is created — the signed-in user who clicked Create + Print Label.
- Pack time is measured from the Scan & Ship scan-in to label purchase, so it is only available for shipments packed through Scan & Ship. Sessions longer than 4 hours are ignored as abandoned.
- Older shipments without a packer can be attributed by your admin with the
packing:backfillcommand.
KPI cards
| Card | Meaning |
|---|---|
| Shipments packed | Labels created in the range |
| Units packed | Line-item units on those shipments |
| Packers | Distinct team members |
| Avg pack time | Across timed shipments only |
Leaderboard
| Column | Meaning |
|---|---|
| Packer | Team member |
| Shipments / Units | Volume |
| Avg pack time | Scan-in → label, timed shipments only |
| Timed | How many shipments had a pack time |
| Voided labels | Labels later voided on their shipments |
| Last packed | Most recent label |
Materials used by packer
When material tracking data exists: Packer, Material, Type (including Container), Used, Spend. Useful for cold-chain teams to check packs are being used consistently.
Shipments packed per day
A stacked bar chart, one color per packer, for the selected range.
Tips
- Pack time only appears when the bench uses Scan & Ship. If the column is empty, packers are labeling from the Shipments list instead.
- Compare Voided labels with volume, not on its own — a high-volume packer will void more in absolute terms.
Related
- Scan & Ship — the workflow that produces pack times
- Collaboration → Departments — a Packing department keeps the leaderboard to bench staff
- Shipments → Overview — Picked by / packer on shipment records