Search

Intro

Every Orders list includes a Search orders… field in the toolbar. It is the fastest way to jump to a known order when you already have the order number from a packing slip, customer email, or Shopify.

Purpose

Search exists so your team does not have to scroll long queues or build a filter just to open one order.

How it helps

• Customer service can open an order in seconds while on a call
• Warehouse staff can jump from a printed order number into the digital record
• You stay inside the current list (Awaiting, Fulfilled, All Orders, …) while searching

How to use Search

1. Open Orders and pick the list you want (or use All Orders if you are unsure of status).
2. Click Search orders….
3. Type the order number / label.
4. The list updates to matching orders (search is debounced as you type).
5. Click the order to open it.

What Search matches

Search looks at the order number / label.

It does not replace Filters for:

• Customer name, email, or phone
• Product name, SKU, vendor, or type
• Date ranges
• Tags
• Fulfillment status

For those, use Filters.

Tips

• If you only remember the customer, use Filter → Customer instead of Search.
• If nothing appears, try All Orders — the order may already be Fulfilled or Cancelled.
• If a brand-new Shopify order never appears, run Order sync from the top bar, then search again.

Related

• Filters — criteria-based lists
• Views — save those criteria as tabs
• Shipments → Search — find the box instead of the purchase